In compliance with the Federal Law for the Protection of Personal Data held by Private Parties in Mexico, this document describes how we collect and use the personal information you provide to us. It also describes what data are and what choices you have to limit the use of such data and the procedure for exercising yours rights ARCO.
1) Responsible for the protection of your personal data.
GRUPOS INCENTIVOS TERRAMAR, S.A. DE C.V. (Terramar), with address Carretera Transpeninsular Km. 29.5, Plaza Las Palmas L-35 A, Col. Jesús Castro Agundez San José del Cabo, BCS 23440, México, is responsible of the treatment (use) of your personal data.
2) Data Protection Department – how to contact us
Person in charge of Data Protection Department: Gabriela Alicia Pimentel González -
Address: Paseo de Las Misiones M1 Lote 3, Fraccionamiento Campo de Golf, San José del Cabo, BCS, México CP 23440 E-mail: Privacy Data Telephone: + 52 (624) 1429200
3) For what purposes we collect and use your personal data?
Your personal data will be used for the next purposes:
Additionally, your personal data may be used for:
Promotion and marketing of products and services: Conduct studies and programs are needed to determine the use and consumption habits. Offer new products and services tailored to your interests and needs. Notify you about new services, tourism activities and products that are related to the already contracted or acquired. Bulletins and news about our organization.
If you do not want Terramar to collect your personally identifiable information, please do not provide it to us.
4) What personal information we collect and from where?
For the purposes outlined above we may collect your personal information in several ways: When you visit our websites: terramardestinations.com, bajaoutback.com, bookcabo.com and mediacentercabo.com or you use our online services,
The above list is not all-inclusive and is only intended to provide examples of the personally identifiable information that may be collected on the Sites.
Personal data we collect:
Protection of personal data information related to credit cards, security procedures
Use of Information from Children under the Age of 18
We recommend parents to assume a proactive role in their children's use of the Internet. Terramar does not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to use the Sites. If you are under 18 please do not attempt to register on the Sites or send us any Personal Information.
Please note that to fulfill the purposes set out in this privacy notice will be collected and processed the following sensitive personal data:
We require your consent (acceptance) in words to treat your sensitive personal data, and we commit ourselves that your data will be treated under strict security procedures to guarantee your confidentiality.
If you do not want Terramar to collect your sensitive personal data, please do not provide it to us.
5) Personal Data in Human Resources:
In the case of applicants and employees and / or workers GRUPOS INCENTIVOS TERRAMAR, S.A. DE C.V., Terramar or any of its brands or affiliates uses your personal data in order to:
GRUPOS INCENTIVOS TERRAMAR, S.A. DE C.V., and/or Terramar can share your personal data with payroll administration services; recruitment; audit services GRUPOS INCENTIVOS TERRAMAR, S.A. DE C.V., and/or Terramar and others human resource services like Corporativo Grupo T3, S.A. de C.V.
For the above purposes we need the following information:
WHAT PERSONAL DATA AND WHERE WILL WE GET IT?
For the purposes outlined in this privacy notice, the information will be collected in different ways “The Sites”: when you provide it to us personally; when you visit our subdivisions, information modules, use the mailbox for complaints and suggestions, or when you visit our website terramardestinations.com and use our online services or any our brands or affiliates websites.
6) How to Access, Rectify, Cancel or Oppose the use and processing of your personal data (ARCO Rights) or revoke your consent for the processing of your data?
You have the constitutional right to Access and know the personal data that we possess accurate and details of treatment and use thereof as well as to Rectify and correct if inaccurate or incomplete; Cancel and delete if found not to be required for any of the purposes outlined in this privacy notice, or being used for purposes not authorized by you or have completed the contractual or service or, Oppose the processing of them for specific purposes.
The mechanisms in place to exercise your ARCO Rights, as well as deadlines, information and documentation must contain your application must be requested by e-mail: Privacy Data
How can you limit the use of your personal data disclosure?
If you wish to stop receiving messages from us that are not essential to provide the aforementioned services, send your request to our Department of Protection of Personal Data where we will be informing you of the mechanisms implemented for it.
How to revoke consent to the processing of personal data?
If you wish to revoke the consent granted us the use of their personal data, send your request to our Department of Protection of Personal Data where we will be informing you of the mechanisms implemented for it.
7) Transfer of personal data.
Your personal data will be transferred only on the terms described below:
8) Changes to Privacy Notice
We reserve the right to make changes at any time or update this Privacy Notice, to the attention of new legislation, internal policies or new requirements for providing or offering our services or products. These changes will be available to the public through the following means:
Cookie -- A "cookie" is a small text file that may be used to collect information about your activity on the Sites. For example, when someone visits a page within the Sites, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited the Sites previously. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users to our Sites. Some of the cookies we use may be flash cookies or Adobe cookies. While they are harmless, they may contain non-personally identifiable information and depending on your browser these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted.
Product Information – we may collect registration information or other details about your product or service. Unless this information is tied to your name or address, it is not considered personally identifiable.
The above list is not all-inclusive and is only intended to provide examples of the non-personally identifiable information that may be collected on the Sites.
9) To whom you may lodge complaints and submit grievances in case of misuse of personal data?
If after exercising your ARCO Rights to GRUPOS INCENTIVOS TERRAMAR, S.A. DE C.V. through mechanisms set forth in this Privacy Notice, you think the response has been unsatisfactory or incomplete; or presumably your right to protection of personal data has been injured by any conduct or action on our part; or has evidence that exists in the processing of your personal data any violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you may file a grievance or complaint at the IFAI. For more information visit: ifai.org.mx.
Last modification: March 25, 2014.